Terms of Service

Effective Date: July 25, 2026

Welcome to Nexora Labs Pvt Ltd (“Nexora Labs”, “Company”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, services, and communications. By accessing our website or engaging our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. Company Information

Nexora Labs Pvt Ltd
Bengaluru, Karnataka, India

Email: info@nexoralabs.co.in

2. Services

Nexora Labs provides professional technology solutions, including but not limited to:

The scope of each project will be defined through a proposal, quotation, Statement of Work (SOW), email confirmation, or written agreement.

3. Quotations & Project Acceptance

All quotations are valid for the period specified within the quotation unless otherwise stated.

A project is considered accepted only after:

Nexora Labs reserves the right to decline any project without providing a reason.

4. Payments

Projects may require advance payments, milestone payments, or full payment depending on project scope.

Payment terms will be specified in the project proposal or invoice.

Late payments may result in:

Ownership of deliverables does not transfer until all outstanding payments have been received.

5. Client Responsibilities

The client agrees to:

Delays caused by the client may extend delivery timelines.

6. Project Timelines

Estimated timelines are provided in good faith.

Delivery schedules depend on factors including:

Estimated dates are not guaranteed unless expressly agreed in writing.

7. Scope Changes

Any work requested outside the agreed scope may require:

Nexora Labs is not obligated to perform out-of-scope work without written approval.

8. Revisions

Reasonable revisions included within the agreed project scope will be performed as specified in the proposal.

Requests that materially alter the original requirements may be treated as new work and billed separately.

9. Intellectual Property

Upon full payment, the client receives ownership of the final project deliverables specifically created for the client, unless otherwise agreed in writing.

However, Nexora Labs retains ownership of:

Nothing in these Terms transfers ownership of Nexora Labs’ pre-existing intellectual property.

10. Portfolio Rights

Unless otherwise agreed in writing or restricted by confidentiality obligations, Nexora Labs may display completed work in its:

Confidential business information will not be disclosed without permission.

11. Third-Party Services

Projects may involve third-party services including hosting providers, cloud platforms, payment gateways, AI providers, SMS providers, domain registrars, APIs, or software licenses.

Fees charged by third-party providers are the client’s responsibility unless expressly included in the project proposal.

Nexora Labs is not responsible for interruptions, pricing changes, policy updates, or service failures of third-party providers.

12. Open Source Software

Projects may incorporate open-source software licensed under their respective licenses.

Ownership and licensing of such software remain subject to the applicable open-source licenses.

13. AI-Assisted Development

Nexora Labs may use artificial intelligence tools to improve productivity, research, coding assistance, documentation, or design processes.

Final deliverables are reviewed by our team before delivery.

AI-generated outputs may require additional refinement depending on project requirements.

14. Confidentiality

Both parties agree to protect confidential information disclosed during the course of the project.

Confidential information shall not be disclosed to third parties except where required:

15. Warranties

Nexora Labs warrants that services will be performed using reasonable skill and care consistent with industry standards.

Except as expressly stated, services are provided on an “as is” and “as available” basis.

We do not guarantee:

16. Limitation of Liability

To the fullest extent permitted by law, Nexora Labs shall not be liable for:

Our total liability shall not exceed the amount paid by the client for the specific services giving rise to the claim.

17. Refund Policy

Refund requests are considered on a case-by-case basis.

Factors considered include:

Amounts paid for completed work are generally non-refundable.

18. Suspension & Termination

Either party may terminate a project by providing written notice.

Upon termination:

19. Force Majeure

Neither party shall be liable for delays caused by circumstances beyond reasonable control, including but not limited to:

Project schedules shall be reasonably extended where necessary.

20. Website Use

Users agree not to:

We reserve the right to restrict access where misuse is identified.

21. Privacy

Your use of our services is also governed by our Privacy Policy.

22. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

23. Jurisdiction

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Bengaluru, Karnataka, India.

24. Amendments

Nexora Labs reserves the right to modify these Terms at any time.

Updated versions become effective upon publication on our website unless otherwise stated.

Continued use of our website or services constitutes acceptance of the revised Terms.

25. Contact Information

For questions regarding these Terms, please contact:

Nexora Labs Pvt Ltd
Bengaluru, Karnataka, India

Email: info@nexoralabs.co.in

Last Updated: July 25, 2026

This version is appropriate for publication on your website. As Nexora Labs grows—especially if you launch a SaaS product, client portal, or subscription services—you should expand these Terms with service-specific provisions and have them reviewed by a lawyer familiar with Indian commercial and IT law before relying on them as your primary contractual terms.